As a vet family, we take care of each other. Hopefully you never
need to use the following resources. However, if needed, here’s
what to do if someone is experiencing a mental health crisis.
When is it a 911 call?
If someone is imminently about to hurt themselves – or has
already – call 911 immediately. This can include taking pills,
using a weapon, threatening harm, etc. Seconds count, and trying to
arrange care through the counselor, dean’s office, or anyone other
than the police/EMS may cost a life. Officers are not acting in a
punitive manner during mental health emergencies. They are trained
to assist someone in danger and safely transport them to an ER.
Alternatively, if you are not with the person, call 911 and
request a “welfare check.” This terminology alerts the police to
assess someone’s safety and provide help if needed.
Calling 911 may be uncomfortable, but it is the required step to
help someone. Please don’t delay.
When is it an urgent call?
If someone’s life is not immediately in danger, but they need
urgent assistance because of suicidal thoughts, an inability to
cope, or a recent traumatic event, bypass the Vet Counselor and go
straight to the Crisis Back-Up Team at Student Counseling Service.
Assistance is available and waiting.
During business hours, please call 979-845-4427 for directions
to the building near University Dr/Discovery Dr, or walk over. It
is approximately a 10-minute walk from the vet school. Upon
arrival, let the staff know that you need help with a crisis.
After hours, HelpLine opens at 4 PM and runs through the night
until 8 AM as well as all weekend long. The number is on the back
of all A&M ID’s, 979-845-2700.
When is it a regular referral?
If someone is struggling, but they are not in danger, please let
the Professional Programs Office know your concerns. They can check
in with the person and connect them to counseling services if
needed. You can also complete a Tell Somebody Report online for
non-emergencies. The form will route to the people who can assist:
If you are struggling and would like to schedule an
Initial Appointment, please register for counseling services at http://scs.tamu.edu/ and email the
Vet Counselor afterward to request an appointment, email@example.com.