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Frequently Asked Questions




Why is there a Student Counseling Service satellite clinic in the College of Veterinary Medicine & Biomedical Sciences?

The Student Counseling Service satellite office is made possible by a collaboration between the College of Veterinary Medicine (CVM) and Student Counseling Service (SCS) in order to make it easier for CVM students to access counseling services.

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Who provides services?

Services are provided by Elizabeth Eaton, a Licensed Clinical Social Worker.

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Where is the Student Counseling Service satellite office located?

The office is located in VIDI 219.

http://aggiemap.tamu.edu/index.html?bldg=1813

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When are services available?

Hours are available weekdays during business hours and by appointment in the evenings.

Availability varies week to week with appointments and other responsibilities. To learn more about current availability, contact the Vet Counselor by email at vetcounselor@scs.tamu.edu.

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What types of services are available?

A variety of counseling services are offered to students. These include:

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Are psychiatric services available through the satellite office?

Psychiatric services, including the use of medication to reduce certain symptoms are not available at the SCS satellite office. However, psychiatric services are available by referral at the SCS office at White Creek. The Vet Counselor can assist in making a referral if appropriate.

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How do I arrange an appointment?

Students can arrange an appointment via the SCS website, by phone, by email, or in person. To arrange an appointment by email, contact the Vet Counselor at vetcounselor@scs.tamu.edu. If you would like to schedule in person, the Vet Counselor is available when the door hanger says "Please Knock". You can also contact the main student counseling office to schedule, 979.845.4427, although they may refer you to the Vet Counselor directly for more appointment time options.

Another way to arrange an appointment is via the SCS website.

The online registration process verifies a student's current enrollment, explains confidentiality and its limits, and gathers information about your concerns. The information obtained is encrypted and secure. The last section of the online enrollment allows a student to select an initial appointment time, this section will look similar to the following image:

If you would like to schedule at the CVM with the Vet Counselor, and the current online options for appointments don’t fit your schedule, select that "No" appointment times work and email the Vet Counselor directly to schedule, vetcounselor@scs.tamu.edu.

If you schedule an appointment by phone, email or in person, you will be asked to complete the online registration before your first appointment so that you can be added to the scheduling system.

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What about my records and confidentiality?

It is necessary to keep records of services in order to ensure adherence to standards of care and to fulfill legal and ethical requirements. However, no information about counseling is released to anyone outside of the SCS without a student's written authorization. Not only is this the policy of SCS, it is also required by law. The SCS makes no record of visits on academic transcripts or placement files. In this regard, the Dean's office and CVM faculty and staff do not have any access to SCS records. However, there are some limits to confidentiality. In these rare cases, the law may allow or even require a therapist to protect a client or a third party. Limits to confidentiality include the following:

  • When there is the risk of imminent harm to themselves or another person, therapists have an ethical duty to do whatever is necessary to protect life.
  • When any individual has reason to believe that a child or mentally disabled person or an elderly person is in danger of or is being physically, emotionally, or sexually abused, that individual is obligated by law to report such abuse to the proper authorities.
  • Therapists are required by law to report incidences of sexual misconduct on the part of other therapists.
  • In Texas, there is no confidentiality in criminal procedures.

Additionally, the Vet Counselor may consult at times with other professional staff members of the SCS for the purpose of providing the best possible service. These colleagues are bound by the same limits of confidentiality.

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Are there other resources that might be helpful for me?

Information about a variety of resources can be found on the Student Counseling Service webpage, http://scs.tamu.edu. In particular, the following services are noteworthy:

The SCS Helpline - If you wish to speak to someone about a concern after 4:00 PM weekdays (until 8:00 AM the following weekday) or 24/7 weekends, the Helpline is an excellent resource.

Mental Health Screenings - If you have some concerns but are unsure about meeting with a mental health professional, the online screenings are a helpful first step to explore whether consulting with a mental health professional is likely to be beneficial.

The SCS virtual Library - If you want help for academic improvement, career exploration, or overall well-being, the virtual library is a convenient place to start.

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