About Technology Services – Veterinary Medicine
Technology Services – Veterinary Medicine is committed to supporting the Texas A&M College of Veterinary Medicine & Biomedical Sciences (VMBS) in achieving its mission. Our mission and vision statements reflect our dedication, and our core values are the principles that guide and define our expected behavior. They are the foundation of all of our interactions with customers and other employees and direct our day-to-day decisions.
Our Mission
The Technology Services – Veterinary Medicine Team provides efficient and effective solutions essential to the mission of the VMBS through leadership, data integrity, security, and reliability.
Our Vision
To proactively engage in strategic solutions, management, and education as the trusted technology services provider for the VMBS.
Our Core Values
- Quality
Provide timely and consistent service to promote a collaborative environment and achieve efficient solutions. - Proactive
Take the initiative to anticipate needs and provide innovative solutions. - Expertise
Maintain excellence by identifying, documenting, implementing, and sharing knowledge. - Customer Service
Provide excellent and reliable service while maintaining professional and respectful communication. - Data & System Security
Promote confidence through uncompromised data and system integrity, reliability, and availability.
Our Goals
- Provide a reliable and efficient computer networking environment for our customers by planning, implementing, and maintaining flexible systems and equipment that grow in size and capability, adapting to the needs of staff, faculty, and students.
- Support hardware and software installation, maintenance, and upgrade requirements.
- Provide expertise and troubleshooting for software applications our customers use to accomplish their missions.
- Develop, enhance, and support custom applications when commercially available software is unavailable to satisfy staff and faculty information processing needs.
Contact Us
| Area of Responsibility | Contact Information |
|---|---|
| Client Services and Infrastructure Services (computer, network & classroom support) | Contact the Help Desk Location: VIDI 200 | Phone: 979.862.4554 |
| Software Development (custom applications support) | Email Software Development Location: VIDI 200 | Phone: 979.862.4554 |
| Website Support (VMBS Communications) (design & content support for all VMBS web properties) | Email Website Support Location: VIDI 124 | Phone: 979.845.1708 |
