Technology Services

We’re committed to supporting the VMBS. Our mission and vision statements reflect our dedication, and our core values are the principles that guide and define our expected behavior. They’re the foundation of all our interactions with customers and other employees and direct our day-to-day decisions.

Our team’s mission is to provide efficient and effective solutions essential to the mission of the VMBS through leadership, data integrity, security, and reliability. Our vision is to proactively engage in strategic solutions, management, and education as the trusted technology services provider for the VMBS.

• Quality — providing timely and consistent service to promote a collaborative environment and achieve efficient solutions
• Proactivity — taking the initiative to anticipate needs and provide innovative solutions
• Expertise — maintaining excellence by identifying, documenting, implementing, and sharing knowledge
• Customer Service — providing excellent and reliable service while maintaining professional and respectful communication
• Data & System Security — promoting confidence through resolute data and system integrity, reliability, and availability

• Providing a reliable and efficient computer networking environment for our customers by planning, implementing, and maintaining flexible systems and equipment that grow in size and capability, adapting to the needs of staff, faculty, and students.
• Supporting hardware and software installation, maintenance, and upgrade requirements.
• Providing expertise and troubleshooting for software applications that our customers use to accomplish their missions.
• Developing, enhancing, and supporting custom applications when commercially available software is unavailable to satisfy staff and faculty information processing needs.