For Clients

* Note – at this time we are only taking external cases that focus on gastrointestinal disease or
critical care.
— Step 1: Your veterinarian should complete the nutrition referral form and request a nutrition
consultation with a client.
— Step 2: Your veterinarian should include, at minimum, a CBC, chemistry, and UA from within
the last 6 months, as well as any additional pertinent medical records.
— Step 3: You, the owner, must complete BOTH the Diet History Form and the VNS
Telemedicine Consent Form and email them to vetnutrition@tamu.edu before receiving a phone
call from a client liaison to schedule an appointment.
— Step 4: Once all documents and medical records have been received (referral form, pertinent
and required medical records, diet history form, and telemedicine consent form), a client liaison
will you, the owner, directly to schedule an appointment with the VNS.
— Step 5: At the time of booking with our client liaison, the owner’s email will be confirmed, and
a Zoom link will be sent to the owner if they have selected a Zoom consultation (versus phone
or in-person). No charges will be incurred until after the formal appointment has taken place. If
the you, the owner, schedules an appointment and does not show up, you will be charged a no-
show fee. You, the owner, must call to cancel or reschedule the appointment to avoid the no-
show fee.
— Step 6: The VNS requires a mandatory recheck appointment with you, the owner, 4–6 weeks
after starting homemade diet recommendations. This recheck ensures that the diet is being
followed as outlined in the initial plan and allows us to assess the progress, make any
necessary adjustments, and address any questions or challenges the client and/or patient might
be facing. This recheck will be scheduled by the client liaison at the time of booking the initial
appointment. There is a minimum fee for recheck appointments